On Track GPS

Privacy Policy

Effective September 9, 2026  ·  Last updated September 26, 2026

1. INTRODUCTION

On Track GPS, LLC ("On Track GPS," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use the On Track GPS mobile application and related services (together, the "Service"), how we use it, who we share it with, and what choices you have.

By downloading, installing, or using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.

2. INFORMATION WE COLLECT

2.1 Information You Provide

• Account information — your email address, an encrypted form of your password, and the username or callsign you choose.
• Activity information — the pack weight you enter for each activity.
• Calendar information — missions and events you add to your calendar or to a squad's calendar.
• Squad information — squad names you create, squad codes you generate or enter, and the squads you belong to.
• Support communications — anything you send us when you contact us for help.

2.2 Information Collected Automatically

• Location data — precise GPS coordinates, elevation, and speed, collected only while you have an activity actively recording. Recording continues in the background while your phone is locked or in your pocket until you stop it in the App. Your route is processed on your phone and is not uploaded to our servers. When you save an activity, we store its summary: date, distance, elevation gained and lost, duration, pack weight, and effort score.
• Purchase information — your subscription and trial status and your purchase history, such as purchase and renewal dates and transaction identifiers. We receive this from Apple or Google through RevenueCat.
• Device information — your device type, operating system version, and app version, which our service providers receive when the App connects to them.

2.3 What We Do Not Collect

• We do not access your contacts, photos, camera, or microphone.
• We do not collect your location when you are not actively recording an activity. The Map screen shows your position while it is open, but that location stays on your phone and is not stored or sent to us.
• We do not use analytics or crash-reporting tools in the App.
• We do not track your activity across other apps or websites.
• We do not collect data from wearables or third-party fitness services.
• We never receive or store your credit card, debit card, or bank account details. All payments are handled by Apple or Google.

2.4 On-Device Storage and Identifiers

On Track GPS is a mobile application, not a website. We do not use cookies, and there is no browser session to track.

We do use software development kits and on-device storage to operate the Service:

• Strictly necessary — keeping you signed in, syncing your data, and securing your account. These cannot be turned off, because the Service will not function without them.
• Functional — remembering one-time setup prompts, and holding an activity in progress and any activity not yet uploaded, so nothing is lost if you lose signal. Stored on your device.
• Account identifier — a random ID assigned when you create your account. It links your activities, squads, and subscription to your account, and it is shared with RevenueCat so your subscription follows your account to a new phone.

We do not use these technologies to sell your personal information or to serve targeted advertising, and we do not operate an advertising business.

Opt-out preference signals. Where required by applicable law, we honor recognized opt-out preference signals such as Global Privacy Control. Because these signals are transmitted by web browsers and the Service is a mobile app, they generally do not reach us — you can exercise the equivalent rights directly by contacting us as described in Section 8.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Record your activities and show your route, distance, elevation, and effort score
• Calculate statistics and totals across your account history
• Operate squad leaderboards among users you have chosen to connect with
• Manage your subscription and trial status
• Provide customer support and respond to your questions
• Fix problems you report and improve the Service
• Detect and prevent fraud, abuse, and security problems
• Comply with our legal obligations

We do not use your information to build advertising profiles, and we do not serve advertising in the Service.

4. LEGAL BASIS FOR PROCESSING

Where required by law, we process your personal information on the following bases:

• Performance of a contract — to deliver the Service you signed up for
• Consent — for location collection, which you grant through your device permissions and can withdraw at any time
• Legitimate interests — to secure, maintain, and improve the Service
• Legal obligation — where we are required to retain or disclose information by law

5. HOW WE SHARE YOUR INFORMATION

5.1 With Other Users

If you create or join a Squad, the other members of that Squad can see your username or callsign, your effort scores, and your activity statistics such as distance, elevation, duration, and pack weight.

Squads are private. Nothing in the Service is published publicly, and you control which squads you join.

Missions you add to a squad's calendar are visible to that squad's members. If you created a squad and later delete your account, the squad remains for its other members.

5.2 With Service Providers

We use a small number of third parties to operate the Service. They are permitted to use your information only to provide services to us:

• Google Firebase — account sign-in, database storage, and account emails such as verification and password reset
• Apple App Store and Google Play — subscription processing and payment
• RevenueCat — subscription status and purchase records, linked to your account identifier
• Google Maps (Android) and Apple Maps (iPhone) — map imagery displayed in the App. When the map loads, the map provider receives the area being shown and technical information such as your IP address, under its own privacy policy: Google and Apple.
• Our email provider — to receive and store messages you send to support

5.3 For Legal Reasons

We may disclose information where we reasonably believe it is necessary to comply with a law, regulation, subpoena, or court order, or to protect the rights, property, or safety of On Track GPS, our users, or the public.

5.4 Business Transfers

If On Track GPS is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

5.5 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information. We do not share it with third parties for their own marketing purposes.

6. LOCATION DATA

Because recording your location is the central function of the Service, we want to be specific about it.

• We collect precise location only during an active recording session. Recording begins when you tap to start an activity and ends when you tap to stop it.
• Recording continues in the background. Once you start, we keep recording while the App is closed, your screen is locked, or your phone is in your pocket. On Android, a persistent notification shows while this is happening; on iPhone, the location indicator shows in the status bar.
• You can stop at any time by ending the activity in the App.
• Your route stays on your phone. It is used to calculate your distance, elevation, and effort score and to draw your line on the map, then discarded once the activity is saved. Only the activity's summary is uploaded.
• You control permission. The Service requires background location permission to function. You may revoke it at any time in your device settings, though the Service will not be able to record activities without it.
• We do not track you between activities. When no activity is recording, we are not collecting your location.

7. DATA STORAGE, SECURITY, AND RETENTION

7.1 Where Your Data Is Stored

Your data is stored on cloud infrastructure operated by Google Firebase, located in the United States. The Service is operated from the United States. If you access the Service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, which may have data protection laws that differ from those in your jurisdiction. By using the Service, you consent to that transfer.

7.2 Security

We use reasonable measures to protect your information, including encryption of data in transit, industry-standard password hashing, and access controls limiting who can reach user data.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7.3 How Long We Keep It

• Activity summaries — your 10 highest-scoring and 40 most recent activities. Older activities are deleted automatically.
• Totals and account information — your lifetime, yearly, monthly, and weekly totals, callsign, and email address, for as long as your account is active.
• Purchase records — kept by Apple, Google, and RevenueCat under their own policies and as required for tax and accounting. If you delete your account and want your RevenueCat record removed as well, email us.
• Support messages — for as long as needed to help you and to keep a record of the conversation.
• Backups — deleted data can remain in our recovery backups for up to 7 days before it is permanently removed.

When you delete your account in the App, your account, activities, totals, squad memberships, and the missions and calendar events you created are deleted right away, apart from copies in recovery backups and anything we are required to keep by law.

8. YOUR RIGHTS AND CHOICES

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct information that is inaccurate
• Delete your information
• Object to or restrict certain processing
• Withdraw consent you previously gave
• Receive a copy of your information in a portable format
• Not be discriminated against for exercising these rights

To exercise any of these, email us at support@getontrackgps.com with the subject line "Privacy Request." We will respond within the time required by applicable law.

You can also delete your account directly in the App at any time, which removes your data as described in Section 7.3.

Residents of California, Colorado, Connecticut, Montana, Texas, Utah, Virginia, and other states with comprehensive privacy laws have the rights listed above under their state statutes. We do not sell personal information or use it for targeted advertising, so there is nothing to opt out of in those categories.

Residents of the European Economic Area and the United Kingdom have these rights under the GDPR and UK GDPR, including the right to lodge a complaint with your local supervisory authority.

8.1 Other U.S. State Privacy Rights

Depending on your state of residence, you may have additional rights under comprehensive state privacy laws, including those of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, New Jersey, New Hampshire, Nebraska, Minnesota, Maryland, Rhode Island, Indiana, Kentucky, and Tennessee, as well as other states that adopt similar laws. Subject to certain exceptions and verification of your identity, these rights may include:

• The right to confirm whether we process your personal information and to access that information
• The right to correct inaccuracies in your personal information
• The right to delete personal information you have provided or that we have collected
• The right to obtain a portable copy of your personal information
• The right to opt out of the processing of your personal information for purposes of targeted advertising, the sale of personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects

We do not sell your personal information, and we do not use it for targeted advertising or for profiling that produces legal or similarly significant effects.

8.2 Sensitive Information

Precise geolocation is treated as sensitive personal information under several state privacy laws. Where required by applicable law, we will obtain your consent before processing it. On your device, that consent is the location permission you grant to the app, and you may withdraw it at any time in your device settings — though the Service cannot record activities without it.

8.3 How to Exercise Your Rights

Contact us using the details in Section 12 (Contact Us). We will respond within the timeframe required by applicable law.

You may designate an authorized agent to submit a request on your behalf. We may require verification of the agent's authority and of your identity before acting on the request.

Appeals. If we decline to act on your request, you may appeal by contacting us at the same address and stating that you are appealing. If your appeal is denied, you may contact your state attorney general to submit a complaint where your state's law provides for that.

9. CHILDREN

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided us with personal information, contact us at support@getontrackgps.com and we will delete it.

10. THIRD-PARTY LINKS

The Service may contain links to websites or services we do not operate. We are not responsible for their privacy practices, and we encourage you to read their policies.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above and post the new version in the App. If the changes are material, we will notify you by email or through an in-App notice before they take effect.

Continuing to use the Service after an update takes effect means you accept the revised policy.

12. CONTACT US

On Track GPS, LLC Montana, United States Email: support@getontrackgps.com